February 2015

Ask any experienced retail store owner and they'll agree: planning where and how to display merchandise is critical to a store's success. Blindly placing products on shelves with no sense of organization will result in a cluttered mess that discourages

No, a mystery shopper isn't a stranger who enters a retail store in hopes of purchasing a product. The term "mystery shopper" is used to describe someone who's paid to evaluate the quality of customer service, quality of product, and